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Terms of Service

Last updated: June 4, 2025

These Terms of Service ("Terms") govern your use of Anthromorphe LLC's website and services. By accessing or using our services, you agree to be bound by these Terms. We provide professional web development services with appropriate protections for both parties.

✅ FAIR & TRANSPARENT TERMS

BALANCED PROTECTION: These terms protect both your rights and our business interests fairly and reasonably.

CLEAR EXPECTATIONS: We clearly define our services, limitations, and mutual responsibilities.

PRIVACY COMPLIANT: Our terms support GDPR, CCPA, and other privacy law compliance.

CONSENT TRACKING: We track your consent to these terms securely and transparently.

PROFESSIONAL STANDARDS: Our terms reflect industry standards for professional web development services.

1. Acceptance of Terms

By accessing and using this website and our services, you accept and agree to be bound by these terms. If you do not agree to these terms, please do not use our services. Your continued use constitutes ongoing acceptance.

Terms Consent Tracking

We securely track your acceptance of these terms including the date, time, and version accepted. This helps us provide appropriate service and comply with legal requirements. You can request details about your consent records at any time.

2. Company Information & Services

Anthromorphe LLC is a professional web development company based in Los Angeles, California. We provide high-quality web development and IT consulting services with a focus on privacy protection and modern development practices.

Our Strengths

  • • Professional web development expertise
  • • Privacy-focused development practices
  • • Modern, secure technical infrastructure
  • • Personalized service and attention
  • • Transparent business practices

Service Approach

  • • Quality-focused development
  • • Clear communication and expectations
  • • Collaborative project approach
  • • Ongoing support and maintenance
  • • Fair and competitive pricing

3. Services Description

Web Development Services

Services We Provide:

  • Custom website development
  • Web application development
  • Website design and user experience
  • Performance optimization
  • Security implementation
  • Privacy compliance assistance
  • Website maintenance and support
  • Technical consulting and guidance

Service Standards:

  • Professional development practices
  • Modern, clean code standards
  • Privacy and security by design
  • Responsive, accessible design
  • Performance-optimized solutions
  • Clear documentation and handover
  • Ongoing support availability
  • Transparent project communication

Service Limitations

We provide professional web development services within reasonable commercial standards. Complex enterprise requirements, 24/7 support, or guaranteed uptime may require specialized arrangements. We clearly communicate capabilities and limitations during project scoping.

4. User Responsibilities & Mutual Expectations

Both parties have responsibilities to ensure successful project outcomes:

Your Responsibilities

  • Provide accurate project requirements and information
  • Respond to requests for feedback in reasonable timeframes
  • Use services legally and appropriately
  • Respect intellectual property rights
  • Make payments according to agreed terms
  • Communicate changes or concerns promptly

Our Responsibilities

  • Deliver services according to agreed specifications
  • Maintain professional communication and conduct
  • Protect confidential information appropriately
  • Follow industry best practices and standards
  • Provide clear project updates and documentation
  • Address issues and concerns professionally

5. Payment Terms & Policies

Payment Policy

  • Payment terms agreed upon project initiation
  • Multiple payment methods accepted
  • Invoices provided for all payments
  • Late payment fees may apply (clearly communicated)
  • Payment disputes resolved through good faith discussion

Refund Policy

Project-Based Refunds:

  • Deposits refundable before work begins
  • Partial refunds considered based on work completed
  • Refund requests evaluated case-by-case
  • Mutual agreement sought for refund resolutions

Completed Work: Payment for completed work is generally non-refundable, but we work to resolve satisfaction issues through project modifications or additional support.

6. Service Warranties & Liability

Professional Service Standards

What We Warrant:

  • Professional workmanship and industry standards
  • Services delivered according to agreed specifications
  • Code free from known security vulnerabilities at delivery
  • Functional websites that meet stated requirements
  • Reasonable bug fixes within warranty period (typically 30-90 days)

Limitations:

  • No warranty against future browser or technology changes
  • No guarantee of specific business outcomes or traffic
  • Third-party service integrations subject to their terms
  • Security vulnerabilities discovered after delivery are addressed on best-effort basis

Liability Coverage

We maintain appropriate liability coverage for our services:

  • Professional errors and omissions coverage
  • Liability limited to project value or $10,000, whichever is less
  • Covers direct damages from professional negligence
  • Excludes consequential or business interruption damages

Issue Resolution

Our approach to resolving issues:

  • Good faith efforts to resolve problems
  • Reasonable timeline for bug fixes
  • Clear communication about solutions
  • Escalation process for major issues

7. Mutual Protections

Both parties agree to reasonable protections against claims arising from the project:

Client Protections:

  • We protect you from claims related to our code and development work
  • We maintain appropriate professional insurance
  • We follow industry security and privacy standards
  • We respect your intellectual property rights

Our Protections:

  • Protection from claims related to your content and business operations
  • Protection from claims related to your use of third-party services
  • Protection from intellectual property violations in provided materials
  • Protection from misuse of delivered services

Indemnification is limited to reasonable costs and applies only to legitimate claims. Both parties agree to cooperate in defending against frivolous claims.

8. Dispute Resolution

Resolution Process

We believe in resolving disputes fairly and efficiently through progressive steps:

Step 1: Direct Communication

Good faith discussion to understand and resolve the issue (30 days)

Step 2: Mediation

Neutral third-party mediation if direct discussion doesn't resolve the issue

Step 3: Arbitration (if needed)

Binding arbitration in Los Angeles County, California for disputes over $5,000

Governing Law: California law applies. Small claims court available for disputes under $5,000. Both parties retain rights to seek injunctive relief for intellectual property violations.

9. Project Completion & Termination

Project Completion

  • Clear deliverables and completion criteria
  • Client review and approval process
  • Final documentation and handover
  • Warranty period begins at completion
  • Final payment due upon completion

Early Termination

Either party may terminate with reasonable notice:

  • Payment for work completed to termination point
  • Delivery of work completed to date
  • Return or destruction of confidential materials
  • Prorated refund of unearned payments
  • Mutual release for completed portions

Post-Project: Intellectual property rights transfer according to agreement. We may retain rights to general methodologies and non-confidential techniques. Ongoing support available through separate agreements.

10. Contact Information

For questions about these Terms or to discuss projects:

Anthromorphe LLC

Business Email
privacy@anthromorphe.com
Phone
(555) 123-4567
Location
Los Angeles, CA

Response Time: Business inquiries answered within 1-2 business days. Project-related communication typically same-day during business hours.

✅ BALANCED TERMS COMMITMENT

📅 These Terms are effective as of June 4, 2025

These terms are designed to be fair and reasonable for both parties. We track your acceptance securely and transparently. Updates are communicated clearly with reasonable notice periods.

✅ PROFESSIONAL STANDARDS: These terms reflect industry standards for professional web development services with appropriate protections for both client and service provider.